Privacy Policy

1. Our commitment

We handle personal information in accordance with the Privacy Act 1988(Cth) and the Australian Privacy Principles (APPs). “Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form or not.

2. Information we collect

We aim to collect only the information we reasonably need. Depending on how you interact with us, this may include:

Information you give us

• Your email address, if you sign up to be notified about our launch or join a waitlist or mailing list.
• Your name, email address and the content of your message, if you contact us (for example, by email or through a contact form).

Information we collect automatically

• Usage and analytics data such as your IP address (which may be truncated or anonymised), browser type and version, device type, operating system, referring website, the pages you view, and the dates and times of your visits.
• Information collected through cookies and similar technologies — see “Cookies and analytics” below.

We do not intentionally collect sensitive information (such as health, racial, political or religious information). Please do not send us sensitive information.

3. How we collect your information

We collect personal information directly from you when you submit it to us, and automatically through your use of the Site via analytics tools and cookies. Where it is reasonable and practicable, we will collect personal information directly from you.

4. Why we collect and use your information

We use personal information to:

• respond to your enquiries and communicate with you;
• send you launch updates, newsletters or marketing communications where you have asked us to or where otherwise permitted by law;
• operate, maintain, analyse and improve the Site and our products;
• understand how visitors use the Site;
• maintain the security of the Site and protect against fraud or misuse; and
• comply with our legal obligations.

We will only use your information for the purpose for which it was collected, a directly related purpose you would reasonably expect, or as otherwise permitted or required by law.

5. Cookies and analytics

The Site may use cookies and similar technologies, and third-party analytics services, to understand how the Site is used and to improve it. Cookies are small text files stored on your device. You can set your browser to refuse cookies or to alert you when cookies are being sent; however, some parts of the Site may not function properly without them.

Our analytics providers process usage data on our behalf. The information generated is used to compile reports about Site activity and is subject to the relevant provider’s own privacy terms.

6. Direct marketing

If you have opted in to receive updates from us, we may send you marketing communications about trndn. Every marketing message will include a simple way to opt out (such as an unsubscribe link). You can also opt out at any time by contacting us at [email protected]. We do not sell your personal information.

7. Disclosure of your information

We do not sell your personal information. We may disclose your personal information to:

• service providers who help us run the Site and our business (for example, hosting, analytics and email delivery providers), who are only permitted to use it to provide their services to us;
• professional advisers, such as lawyers and accountants, where reasonably necessary; and
• government, regulatory or law enforcement bodies where required or authorised by law.

8. Overseas disclosure

Some of our service providers (including hosting and analytics providers) may store or process information on servers located outside Australia. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

9. Security of your information

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Accessing and correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, contact us using the details below. We may need to verify your identity before acting on your request. In some circumstances we may decline a request as permitted by law, and if so we will explain why.

11. Retention

We keep personal information only for as long as it is needed for the purposes described in this policy, or as required by law, after which we will take reasonable steps to delete or de-identify it.

12. Children

The Site is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

13. Third-party links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

14. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the “Last updated” date shown above. We encourage you to review it periodically.

15. Contact us and complaints

If you have any questions about this Privacy Policy, wish to access or correct your information, or would like to make a privacy complaint, please contact us at [email protected]. We will acknowledge your complaint and aim to respond within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.